I’ve Lost Connection
Players who were disconnected playing any other game i.e. Slots, Video Poker, Blackjack, Keno or Roulette, will only be reimbursed if the problem was with our game server. If the game was played and recorded on our game server, you will not be reimbursed. If the game did not play due to this disconnection, then you will be reimbursed for the game. If you are playing Blackjack and get disconnected before you were able to Hit, Split, or Stand, you will be able to get back into that bet once you reconnect within 10 minutes.
BingoMania has an extremely helpful customer support team. So if you’ve lost connection, feel free to contact us and will be able to provide you further assistance.
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